Impossible to predict any bottom to mail decline, says NZ Post Chairman says

Speaking before the New Zealand Parliament’s Commerce Select Committee yesterday (19 November), New Zealand Post chairman Sir Michael Cullen said there was no clear bottom to the fall in mail volumes. “I don’t think it is possible to forecast any bottom to the change” Cullen said. “Even Kiwibank is trying to move people online, so even our own 100% subsidiary is trying to reduce the extent to which they use the mail communication side of the business, and they have to be competitive with the other banks.”

However – like postal executives the world over – Cullen added that the parcels business was the growth area.

“If letters disappeared entirely they would leave a parcel business, and parcel businesses can be highly successful,” Cullen was quoted as saying.