Holland & Barrett offers customers InPost locker option

UK-based health retailer Holland & Barrett is now offering its customers the option to pick up their online orders from one of InPost automated parcel lockers. Emma Mead, Director of E-Commerce at Holland & Barrett International, said: “We have seen a big increase in online orders over the last year, which comes as no surprise as our customers are often time poor and not in a position to wait at home during the day for their deliveries to arrive.  At the same time, many can’t receive any items at work, but would rather pick up their purchases in a location and at a time that’s convenient for them, e.g. on their way home from the office.  The partnership with InPost UK is the perfect solution for us, as it makes failed deliveries a thing of the past and increases customer satisfaction.”

Ian Caminsky, CEO at InPost UK, added: “Our new partnership with Holland & Barrett is exciting for us as a business, as it represents our first step into the Health Products industry and we are pleased it is with such a well-respected brand.”