TNT: Teams making “solid progress” to tackle impact of computer virus

FedEx has announced that TNT is continuing to implement contingency plans to mitigate the impact of the virus that attacked its IT systems last week. In a statement issued on Friday (30 June), FedEX said that TNT teams were “making solid progress on remediating systems and methodically bringing business critical systems and services back online including mytnt.com”.

The company added that TNT was conducting normal intra-European road and air linehaul operations and continuing to pick up and deliver shipments.

TNT was also drawing on the resources of its new affiliate, FedEx.

“The networks of both FedEx Express and TNT are being used to minimize the impact to customers, including offering the full range of FedEx Express services as alternatives,” the TNT statement continued.

“Team members across the globe are working to deliver for customers and each other as they implement contingency plans and remediate systems to fully restore services. Customers may still experience some service delays and restrictions in the short term.”

The statement offered some important reassurance: “While TNT operations and communications systems have been disrupted, no data breach is known to have occurred. The operations of all other FedEx companies are unaffected, and services are being provided under normal terms and conditions.”

However, FedEx added that it “cannot measure the financial impact of this service disruption at this time, but it could be material”.