The United States Postal Service is primed and ready to deliver exceptional service during the 2024 holiday rush thanks in large part to the investments and strategies identified in its 10-year Delivering for America plan.
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Australia Post is reminding customers to stay vigilant against scams during the upcoming Black Friday, Cyber Monday, and Christmas sale periods.
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Asendia USA offers an alternative to US-based online retailers shipping to Canada in the midst of the Canada Post strike,
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Fleet shortages leave UK retailers at risk of disappointing online shoppers, with delivery delays set to impact Black Friday sales, according to new research.
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Alibaba Group announced on Thursday the formation of the new Alibaba E-Commerce Business Group, which integrates various e-commerce businesses under one unified umbrella.
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In its fourth annual parcels league table, Citizens Advice has revealed that, while Royal Mail and Amazon both achieved an overall score of 3 out of 5 stars, standards continue to slip in areas like customer service.
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Australia Post has lodged a draft notification with the Australian Competition and Consumer Commission (ACCC), proposing an increase in the Basic Postage Rate (BPR).
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Insights from DHL eCommerce and ZigZag, the returns management specialist, reveal a 3% increase in return volumes for September and October 2024, compared to the same period in 2023. Meanwhile, paid returns increased by 6%.
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