Ofcom to make sure people are treated fairly by delivery firms
Ofcom has found that almost two thirds (64%) of customers have experienced problems with deliveries in the last three months.
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Citizens Advice: it’s time for Ofcom to introduce tougher rules for delivery companies
UK information service Citizens Advice is warning urgent action is needed across the parcel delivery industry after its first annual parcel company league table found consistent problems across the sector.
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Ofcom calls on Royal Mail to modernise its network and become more efficient
Ofcom is calling on Royal Mail to modernise its network and become more efficient, in order to sustain the universal service and keep pace with postal users’ changing needs.
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Royal Mail fined £1.5 million by Ofcom
Ofcom has today fined Royal Mail £1.5 million for failing to meet its regulatory first-class delivery target in 2018/19.
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Competition Appeal Tribunal upholds £50 million fine on Royal Mail
In a hearing today, The Competition Appeal Tribunal has upheld the £50 million fine imposed by Ofcom on Royal Mail on 14 August 2018.
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