The week that was: 19 October 2012
Rounding up the biggest stories of the week in the mail and express industry, with USPS eyeing same-day delivery, Poland preparing for liberalisation and DPD pushing parcel shops.
Read MoreTag: Royal Mail
Survey: 41% approval for Royal Mail complaints process
Nearly six out of 10 people complaining about Royal Mail services were dissatisfied with the way their complaint was handled, a new study from the national watchdog Consumer Focus has claimed.
Read MoreAbandoning Saturday postal delivery “acceptable” says Ofcom consumer survey
Britain’s postal regulator has said there is public acceptance for eliminating Saturday mail deliveries – if packets and signed-for items could be collected on Saturdays and during evenings.
Read MoreThe week that was: 12 October 2012
Rounding up the biggest stories of the week in mail and express – with culmination of the UPU’s Congress in Doha, Australia Post’s big investment plans and cost-cutting at FedEx…
Read MoreRoyal Mail to add volume commitment to Access contracts
Royal Mail has announced plans for a “fundamental reform” of service terms as it provides last mile delivery for other postal operators and large customers.
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