Royal Mail has today published its Quality of Service Improvement Plan (the plan) for the postal Universal Service, with a commitment to invest £500 million over the next five years to improve service for customers.
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Royal Mail has today reached agreement with the Communication Workers Union (CWU) on the deployment of Universal Service reform.
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Royal Mail, Loganair, and BETA Technologies have launched the UK’s first real-world electric mail flight trials in Scotland.
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Royal Mail has launched a new parcel locker trial at selected Tesco stores across the UK, giving customers a convenient way to collect, send and return parcels 24/7.
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Royal Mail has announced that from 7 April 2026 its stamp prices will increase. Citizens Advice has responded saying “Higher prices must come with higher standards.”
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