Royal Mail is cutting the number of domestic flights it operates in half as the company reduces its use of planes as part of its efforts to improve reliability for customers and minimise carbon emissions.
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Royal Mail Tracked 24®* and Royal Mail Tracked 48® has started rolling out at Post Office counters and will be available at branches across the UK by Tuesday, 9 July.
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Royal Mail saved 2,000 tonnes of waste last year by replacing single use cardboard trolley sleeves with more durable, reusable versions which last up to four years.
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Royal Mail has issued its Universal Service Obligation (USO) Quality of Service report for First and Second Class mail for the financial year 2023-24, revealing only 74.5% of First Class mail arrived within one day.
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Ofcom has today opened an investigation into Royal Mail’s failure to meet its delivery targets for 2023/24, following the company’s publication of its results this afternoon.
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