Home truths
New research commissioned by Royal Mail has found that one in eight (12%) online shoppers have returned internet purchases because they look different from the pictures they saw online.
Read MoreTag: Royal Mail
Royal Mail to offer free delivery confirmation on barcoded Standard parcels
Royal Mail has confirmed to Post&Parcel today that it will start offering free online Delivery Confirmation on barcoded Standard parcels “from Summer 2016”.
Read MoreRoyal Mail pay dispute update
Royal Mail managers who are part of the union Unite began a “work to rule” policy on 4 May in support of their pay dispute, and they are now set to start on overtime ban from 05:00 am next Wednesday (18 May).
Read MoreRoyal Mail International introduces weekend collections and new tracking services
Royal Mail has introduced free weekend collections for business customers sending international parcels, and has extended its International Tracked product to customers sending parcels to Russia, Cyprus and Lebanon.
Read MoreRoyal Mail “disappointed” by Unite vote
Royal Mail has said that it is “very disappointed” with the Unite members’ vote in favour of industrial action – but added that it still wants to reach an agreement and it has “robust contingency plans in place” in the event of any action.
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Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.