Creating personalised e-commerce experiences and providing alternate delivery locations are helping retailers boost customer satisfaction. According to the UPS Pulse of the Online Shopper™study, online shoppers in Asia continue to be the least satisfied with their online and in-store shopping experiences.
Read MoreUPS has announced plans to add extra surcharges to residential package prices to help it deal with the extra costs of handling huge volumes during the festive period.
Read MoreUPS issued a profit warning on Friday, stating that “underperformance” in its business in the United States have hit its fourth quarter earnings.
Read MoreUPS has expanded three of its international contract logistics facilities in Germany and the Netherlands.
Read MoreA report commissioned by the international express delivery industry has warned that a return to protectionism could hinder expected growth in cross-border e-commerce.
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