Ofcom “shares the deep frustrations of customers who have missed important letters because of Royal Mail”
Ofcom has today opened an investigation into Royal Mail’s failure to meet its delivery targets for 2025/26.
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Royal Mail: We are committed to working with Vinted
Royal Mail has extended its partnership with Vinted for another two years and will handle more parcels than ever before for Europe’s leading online consumer-to-consumer marketplace for second-hand and more.
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Royal Mail introduces solar powered parcel postboxes that accept medium-sized parcels
Royal Mail is continuing the modernisation of its iconic postboxes.
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Royal Mail: we’re determined to do better
Royal Mail has today published its Quality of Service Improvement Plan (the plan) for the postal Universal Service, with a commitment to invest £500 million over the next five years to improve service for customers.
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Royal Mail: This agreement with the CWU paves the way for Universal Service reform rollout
Royal Mail has today reached agreement with the Communication Workers Union (CWU) on the deployment of Universal Service reform.
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