The US Postal Service should expand its social media reach in order to gain sales and marketing opportunities, according to a new white paper from its Inspector General.
Read MoreCity Link is using the power of social media to engage with customers in real-time as part of a wider campaign to analyse and then improve the overall customer experience – for its account based customers sending the parcels and for the end customers who receive them.
Read MorePaul Ridden, managing director of UK-based parcel tracking and mobile workforce technology firm Skillweb, discusses the growing consumer power in social media.
Read MoreNew Zealand Post has said it is now actively looking for an investment partner for its social media platform, Localist.
Read MoreLondon-based sameday delivery company Shutl is shining a light on its delivery performances through a new feature sharing positive and negative customer feedback on its website.
Read More
Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.
