The US Postmaster General insisted yesterday that the US Postal Service is not going out of business any time soon, despite heading towards a $16bn loss in the current fiscal year.
Read MoreOne of the benefits of working in consultancy is the sustainability of ideas and concepts. Way back when I was working in Royal Mail I produced and maintained a 25-year predictive communications model of the UK – something I wouldn’t like to do today!
Read MoreIn the late 1980s Royal Mail defined something called the Mail Moment – that special time when the mail drops on the doormat and everyone in the household rushed to see what had come through the door. Today that moment seems to have passed and what we have now is an Email Moment as we respond, almost Pavlov like to Blackberry’s and iPhones.
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