FedEx US to close or convert 40 service centers

FedEx are to close or convert 40 of its 300 FedEx Express World Service centers this week.

FedEx has not disclosed how many employees would be affected. The FedEx Express World Service group employs about 900 people in the 300 stores, a fraction of the company’s 245,000 staff worldwide.

In Memphis, the company employs about 30,000 people at its world headquarters, world technology center in Collierville and its hub at Memphis International Airport.

The diversified transport group is expected to contact employees detailing which centers will be affected by the changes, part of an ongoing effort to improve customer service in the months following FedEx’s USD2.4 billion purchase of Kinko’s in February.

Employees at the affected retail centers will be offered positions within FedExpress, according to spokeswoman Sandra Munoz. The move marks one of the first employee shifts since the Kinko’s deal, she says.

The stores will be closed or converted between October and November, Munoz says.

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