Teleporting E-Commerce – Parcel Lockers and Instant Fulfilment

Teleporting E-Commerce – Parcel Lockers and Instant Fulfilment

Catalin Maftei, founder and CEO of C-Solution, joins me to discuss an innovative approach to parcel lockers:

  • How a payment solutions provider became a parcel delivery company
  • The link between delivery failure and refunds
  • How niche online businesses grow from marketplaces to becoming standalone e-commerce merchants
  • How small business growth is powering Romanian e-commerce
  • Cross-border e-commerce in the region
  • How C-Solution set up a parcel locker network, including:
  • Site selection
  • Proximity
  • Commercial vs residential lockers
  • Temperature control considerations
  • Indoors vs outdoors
  • A unique parcel locker offering: lockers in a container! (See main photo above.)
  • Usage rates for the new parcel lockers
  • A carrier neutral (open) parcel locker network – even allowing merchants to directly deliver to the lockers
  • Some innovations in click-and-collect
  • Savings made by Decathlon by implementing in-store click-and-collect lockers
  • Teleportation! How parcel lockers are used for instant fulfilment
  • Selecting the right products for teleportation
  • Parcel lockers in residential buildings

Listen to the podcast by clicking on the play button on the audio player above (may take a few seconds to load and start playing). You can also listen (and subscribe) to the podcast via Google Podcasts, iTunes, and Spotify.

Brought to you by:

The Postal Hub Podcast is the weekly podcast for the global postal and delivery sectors. For more information, visit the Postal Hub Podcast website at thepostalhub.com.

Follow the Postal Hub on Twitter and LinkedIn.

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