Bringg helps retailers meet customers’ fulfillment expectations
Delivery and fulfillment orchestration platform Bringg has partnered with Party City, the largest retailer of party goods in the US, Mexico, and Canada.
By implementing Bringg’s out-of-the-box solution, Party City will now offer customers alternative fulfillment models, like curbside pickup and same-day delivery via third-party providers and will provide real-time visibility into order status.
Since the start of the pandemic and the subsequent shelter in place requirements, retailers have accelerated digital adoption and have implemented omnichannel strategies that allow customers to receive products in a convenient, fast and cost-effective way. This quick pivot in operations has led to new offerings and services that are powered by crowdsourced delivery partners for on-demand, fast delivery with more options to minimize costs while offering convenient fulfillment.
“We are excited to work with Party City and offer a solution that allows them to quickly adapt to the ever-changing business landscape and meet today’s social expectations,” said Guy Bloch, CEO at Bringg. “Consumers will continue to leverage ecommerce as a primary channel; however, the alternative options to collect their orders encourages a positive customer experience – especially as they are becoming more accustomed to immediate satisfaction. By implementing the Bringg platform, we are providing Party City not only with a solution to meet and exceed customers’ fulfillment expectations once the order is placed, all the way through pickup, but also with a solution that helps the business evolve even in times of rapid change and uncertainty.”