Deutsche Post launch postal mail notification service in Germany

Deutsche Post launch postal mail notification service in Germany

A collaboration between  e-mail providers, GMX and WEB.DE, and Deutsche Post will allow customers to find out which letters will be arriving later in the day.

Registered users can take advantage of the convenient new heads-up service and receive e-mail notification of the physical letters and correspondence en route to their mailboxes.

Attached to the notification e-mail is a photo of the envelope. As a result, individuals who use the online e-mail service or WEB.DE and GMX smartphone apps can stay informed at all times of the postal mail they are about to receive.

The service is free of charge and can be activated  by all 34 million GMX and WEB.DE users via the settings section of their individual e-mail accounts. This means that once launched, the notification service will be available to every second German internet user.

“By introducing this new, globally unique notification service, we are making it possible for our customers to receive their postal mail even more conveniently and flexibly,” said Tobias Meyer, Deutsche Post DHL Group Board Member for Post & Parcel Germany. “Registered GMX and WEB.DE users will now have the option of finding out about the postal mail they are about to receive – whenever and wherever they want – and digitally archiving their offline correspondence. They will also gain more transparency about the delivery quality provided by Deutsche Post.”

Jan Oetjen, Managing Director of the e-mail providers GMX and WEB.DE, added: “Our postal mail notification service will integrate e-mail and postal correspondence into one inbox. This is a ground-breaking step, particularly when you consider just how rapidly the digitalization of communications is expanding. The e-mail inbox has already become the main hub for online communication between companies and customers. Order and delivery confirmations, invoices and contract documents are already being sent here along with private correspondence. In the future, users will be able to clearly organize and archive all relevant information from companies as well as government agencies in one place.”

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