Totalmobile to enter the logistics industry

UK-based Field Service Management (FSM) software company, Totalmobile, has completed the acquisition of Cognito iQ, a provider of route optimisation and real time analytics technology to the logistics industry including Hermes.

The acquisition of Cognito iQ enables Totalmobile to add a best-of-breed real time performance analytics capability to an already comprehensive suite of end-to-end Field Service Management technologies, enabling customers to manage data better and closely analyse ongoing operations via a control room that ensures services are being delivered efficiently and KPIs are being met.

The addition of Cognito iQ also provides Totalmobile with a strong presence in the fast-growing logistics market, which has an increasing need for transformative and scalable technology due to a change in consumer behaviours accelerated by the Covid-19 pandemic.

Jim Darragh, CEO of Totalmobile, said, “In today’s world the ability to manage, analyse and then action operational data is critical for any organisation that is striving to provide an exceptional service. With today’s acquisition of Cognito iQ, I am delighted to announce that we have added a market leading real time analytics software solution that enables any customer to drive continuous improvement across their operations.

In addition, this technology strongly complements our existing solutions which are providing our customers with mobile working, dynamic scheduling, job management, staff rostering and lone worker protection capabilities.”

Laurent Othacéhé, CEO, Cognito iQ said, “Totalmobile, with its uniquely strong position in the field service and mobile workforce management market, is the ideal springboard to take the revolutionary Cognito iQ products to market on a very large scale from day one.  We very much look forward to joining the Totalmobile Group to accelerate growth and deliver transformational solutions to our customers.”