DPDHL: Packstations that are continuously accessible take account of changed consumer behavior

DPDHL: Packstations that are continuously accessible take account of changed consumer behavior

 The Deutsche Post DHL Group now has  7,000  Packstations in operation throughout Germany. The mayor of Niestetal, Marcel Brückmann, and Friedhelm Schlitt, regional policy officer of the Deutsche Post DHL Group in Hesse, officially put the 7,000th packing station into operation . Customers can now use the machine to send and receive parcels around the clock.

“We are pleased that we can make the popular Packstation service available to an increasing number of customers at more and more locations. Last year alone, the number of registered Packstation customers increased by a double-digit percentage compared to the previous year,” explains Friedhelm Schlitt. Big advantages of the Packstation: The machines are easy to use and the service is free and can be used 24 hours a day. As a rule, Packstations are also located in central locations in everyday life, so that customers can conveniently combine receiving and shipping parcels with, for example, going to work or shopping for groceries.  

“Packstations that are continuously accessible take account of changed consumer behavior and are a useful addition in the pandemic for all those who avoid contact or who cannot cope with the usual opening times for professional reasons,” says Marcel Brückmann.

The DHL Packstations complement the broad network of around 24,000 branches and DHL parcel shops. The commissioning of the 7,000. Packstation is another milestone on the way to 12,500 Packstations by the end of 2023. The further 5,500 Packstations will continue to be built both in the country and in the city. Already today, almost every second household in Germany can reach a packing station within a radius of one kilometer. With the future expansion, these distances will decrease further and the number of users will increase even further.

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