DPDHL: Packstations that are continuously accessible take account of changed consumer behavior
The Deutsche Post DHL Group now has 7,000 Packstations in operation throughout Germany. The mayor of Niestetal, Marcel Brückmann, and Friedhelm Schlitt, regional policy officer of the Deutsche Post DHL Group in Hesse, officially put the 7,000th packing station into operation . Customers can now use the machine to send and receive parcels around the clock.
“We are pleased that we can make the popular Packstation service available to an increasing number of customers at more and more locations. Last year alone, the number of registered Packstation customers increased by a double-digit percentage compared to the previous year,” explains Friedhelm Schlitt. Big advantages of the Packstation: The machines are easy to use and the service is free and can be used 24 hours a day. As a rule, Packstations are also located in central locations in everyday life, so that customers can conveniently combine receiving and shipping parcels with, for example, going to work or shopping for groceries.
“Packstations that are continuously accessible take account of changed consumer behavior and are a useful addition in the pandemic for all those who avoid contact or who cannot cope with the usual opening times for professional reasons,” says Marcel Brückmann.