eBay UK rolls out fulfilment by Orange Connex to “enable faster delivery options and reduced logistics costs for sellers”
E-commerce giant eBay UK has announced the roll-out of a new service by Orange Connex which it says will provide end-to-end fulfilment for its UK sellers with “faster delivery options, improved logistics management, more streamlined processes and enhanced seller protection”.
“For the first time,” the company added, “eBay business sellers will have access to dedicated Fulfilment Centres in Leicester and Birmingham, where goods can be stored, packed and delivered.”
Participating sellers will be able to use eBay fulfilment by Orange Connex for orders that are sold on eBay or their shops on other online platforms.
In a statement issued yesterday (26 July), eBay UK said that its partnership with global logistics firm Orange Connex will enable sellers on eBay to offer next-day delivery, same-day handling, a fully tracked service and late cut-off times to buyers. Sellers will also “benefit from full seller protection for delivery-related mishaps”.
For international orders, sellers participating in the Global Shipping Programme will be able to fully integrate with the Fulfilment Centres using eBay fulfilment by Orange Connex, with plans to roll this out more widely in the near future.
The roll-out announced by eBay UK follows the launch of end-to-end fulfilment services in Germany and China.
Murray Lambell, General Manager, eBay UK, said: “We know that managing space and storage for inventory can be one of the biggest pain points for our sellers, while an increasingly competitive retail environment means that consumers expect faster and more transparent delivery times. eBay fulfilment by Orange Connex sets out to address these, offering more capacity to grow and a simpler, more cost-efficient process so that sellers can offer more flexible delivery options.
“At eBay, we’ve been making big investments in the UK to help our sellers grow, recently offering a financing scheme to give businesses much-needed access to finance. Launching eBay fulfilment by Orange Connex is how we’re going even further to help sellers adapt in a changing retail landscape, reducing burdensome costs and giving them more opportunity to focus on their business and what they do best.”
Gerry Power, Country Head, Orange Connex Global UK added: “Orange Connex are delighted to be working with eBay on the launch of the new UK fulfilment service, harnessing the value of our combined experience to help many of their small business customers scale and succeed. As online demand has surged this year, we’re excited to be helping these businesses keep up with higher volumes of orders. This end-to-end fulfilment process will offer sellers improved visibility and control throughout the supply chain, while the end shopper can enjoy a more enhanced delivery.”