Zalando teams up with Homerr for returns service

Zalando teams up with Homerr for returns service

Fashion and lifestyle retailer Zalando is partnering with the sustainable Dutch logistics network Homerr to provide a returns service for its customers in the Netherlands.

In a statement issued on 21 July, Zalando said that the new partnership follows on from a successful pilot with 500 “social drop-off points” and has now been extended to 1,500 nationwide Homerr points.

According to Zalando: “The Homerr network offers a more sustainable service as it works with strategically placed parcel points, either at personal addresses or with small, local businesses. By doing so, Zalando returns will be collected and transported over existing Homerr routes in the market.”

Masood Choudhry, VP Logistics at Zalando, said: “Our ambition is to make the return process as convenient and sustainable as possible. We are constantly looking into actions to further reduce our impact on the climate, for example, through more efficient logistics and packaging.

“In 2020, we set science-based-targets in line with the Paris Agreement to limit global warming to 1.5°C. We are also sourcing 100% renewable electricity in our own operations, leading to a 64% decrease of emissions in our own operations since 2017. Our business operations, including delivery and returns, have been carbon-neutral since October 2019 through carbon offsetting.”

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