Zalando teams up with Homerr for returns service

Zalando teams up with Homerr for returns service

Fashion and lifestyle retailer Zalando is partnering with the sustainable Dutch logistics network Homerr to provide a returns service for its customers in the Netherlands.

In a statement issued on 21 July, Zalando said that the new partnership follows on from a successful pilot with 500 “social drop-off points” and has now been extended to 1,500 nationwide Homerr points.

According to Zalando: “The Homerr network offers a more sustainable service as it works with strategically placed parcel points, either at personal addresses or with small, local businesses. By doing so, Zalando returns will be collected and transported over existing Homerr routes in the market.”

Masood Choudhry, VP Logistics at Zalando, said: “Our ambition is to make the return process as convenient and sustainable as possible. We are constantly looking into actions to further reduce our impact on the climate, for example, through more efficient logistics and packaging.

“In 2020, we set science-based-targets in line with the Paris Agreement to limit global warming to 1.5°C. We are also sourcing 100% renewable electricity in our own operations, leading to a 64% decrease of emissions in our own operations since 2017. Our business operations, including delivery and returns, have been carbon-neutral since October 2019 through carbon offsetting.”

Relevant Directory Listings

Listing image


Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]

Find out more

Other Directory Listings




P&P Poll


What is your top business priority?

Thank you for voting
You have already voted on this poll!
Please select an option!

MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


News Archive

Pin It on Pinterest

Share This