Canada Post is going the extra mile to ensure everyone has access to their mail

Canada Post is going the extra mile to ensure everyone has access to their mail

As temperatures drop and weather conditions make retrieving items from mailboxes more difficult for some customers, Canada Post is ensuring everyone continues to have safe and timely access to their mail and parcels.

The Delivery Accommodation Program offers support to residential customers whose functional limitations, limited mobility or other health conditions impact their ability to retrieve mail and parcels from their mailbox. Accommodation solutions vary and can be provided year-round, temporarily or during winter only.

Some solutions make it easier for customers to use their mailbox, such as a key turner, sliding mail tray, mailbox compartment change and/or braille markings. Other solutions help improve customers’ access their mail and parcels by assigning them a community mailbox closer to their home, setting up weekly home delivery, redirecting mail to a family member or post office, or a customized solution. As each customer’s situation is unique, accommodation requests are assessed on a case-by-case basis.

More than 24,500 Canadians have enrolled in the program since it was launched in 2014 and feedback has been positive.

Diane Bergeron from CNIB and a former member of Canada Post’s national Accessibility Advisory Panel says Canada Post is going the extra mile to reduce barriers and ensure everyone has access to their mail.

“(This) is a great program that they run around helping people with disabilities and I was very excited to be part of the process of learning about it but also to be able to give advice as to how they can improve it.”

Relevant Directory Listings

Listing image

SwipBox

Focus on the user experience SwipBox is focused on creating the world’s best user experience for delivering and picking up parcels using parcel lockers. Through a combination of intuitive network management software and hassle-free, app-operated parcel lockers, SwipBox delivers maximum convenience to logistics providers, retailers […]

Find out more

Other Directory Listings

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



MER Magazine


The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.

 

News Archive

Pin It on Pinterest

Share This