InPost: we remain fully focused on executing our pan-European growth strategy
InPost S.A. has provided Q4 and full year 2021 operational update revealing 180 million parcels delivered in Q4, or 71% year-on-year growth.
Rafał Brzoska, Founder and CEO of InPost said: “In 2021 we continued to widen our leadership in the Polish market while we accelerated our efforts to bring the convenience and economic efficiencies of the automated out-of-home delivery experience to European consumers and merchants. Moreover, the underlying trends we are monitoring leave us even more confident about the benefits of our differentiated offering and the longer-term opportunity to become Europe’s most sustainable and efficient last mile delivery solution.
Consistent with our prior outlook, we delivered 180 million parcels in Q4, up 71% year-on-year on a reported basis, with record volumes across all our markets. We also continued to make excellent progress in key strategic initiatives that will support our longer-term growth.
Over the course of 2021, we significantly accelerated our network expansion in Poland. We ended the year with more than 16,400 APMs and 2.4 million lockers, bringing more than 56% of consumers within a 7 minute walk of an InPost APM vs 50% at the end of 2020. It is clear that as proximity and familiarity rise, usage for many consumers becomes ubiquitous.
As a key enabler of e-commerce in Poland, supported by our investments, unique logistics capabilities and operational excellence, we were able to offer even greater levels of convenience and APM user experience during the key “peak” season. For example, we saw record daily volumes in December and were able to extend the cut-off day for guaranteed Christmas deliveries by one day, to December 22nd. In addition, more than 2.5 million parcels ordered on the 22nd and 23rd of December were delivered by 3pm on Christmas Eve, with the capacity to ship even more volumes.
I am particularly pleased with the early progress we have made with Mondial Relay as we transform the out-of-home delivery experience across its markets, most notably in France. PUDO parcel volumes increased by 14% year-on-year in the fourth quarter, while we have also seen stronger-than-expected initial consumer usage of our newly deployed APMs, supporting our investment plans and expected acceleration in growth over the coming years.
We achieved another significant milestone in the UK during the fourth quarter, deploying our 3000th APM. We also continued to see accelerating consumer and merchant demand for our services, with 250% year-on-year volume growth in Q4. We are now live with more than 150 leading brands in the UK and over the course of the year signed significant landlord contracts with Tesco, WH Smiths, and Lidl. Within our targeted urban clusters, the number of potential customers within 5 minutes of a locker has risen from 2 million to almost 7 million in the last year.
Despite ongoing macro and COVID-related uncertainty across the globe, we remain fully focused on executing our pan-European growth strategy. Supported by strengthening secular consumer tailwinds in areas such as sustainability, convenience and efficiency, we look forward to 2022 with confidence and clarity on our mission to transform the last mile delivery experience.”