BigCommerce merchants can now access FedEx e-commerce solutions at competitive rates

FedEx has agreed a new alliance with BigCommerce that will offer merchants using the e-commerce platform enhanced shipping capabilities, with access to a premium delivery experience for their customers.

Among the enhanced shipping capabilities, BigCommerce merchants now have access to: FedEx Electronic Trade Documents; a portfolio of flexible, simple return solutions; and the FedEx Hold-at-Location services, which gives them the option to have packages delivered to various grocery stores, pharmacies, and FedEx office locations.

Kawal Preet, president of Asia Pacific, Middle East and Africa (AMEA) at FedEx Express, commented: “The collaboration with BigCommerce is yet another milestone for FedEx as we continue strengthening our capabilities within the e-commerce ecosystem to best serve businesses in this region.

“With e-commerce being a key driver of global trade in the post-pandemic world, a level playing field will support e-merchants of all sizes to compete on a global scale. That’s why alliances such as these are so critical for SMEs to strengthen their delivery capabilities and meet their customers’ heightened expectations while expanding their footprint overseas.”

Shannon Ingrey, vice president and general manager of APAC for BigCommerce, added: “Every decision we make ladders back to helping BigCommerce merchants grow and scale their businesses and deliver the best customer shopping experiences. It’s never been more important for merchants to equip themselves with the most reliable shipping solutions to ensure their products are delivered in a timely manner.

“Our collaboration with FedEx unlocks more options for BigCommerce merchants to offer premium delivery experiences as part of their end-to-end e-commerce journey. We look forward to working with FedEx to ensure our merchants have all the resources available to meet customer needs quickly and efficiently.”