Google to help “create exceptional delivery experiences”

Google to help “create exceptional delivery experiences”

Tech giant Google has announced the launch of Last Mile Fleet Solution from Google Maps Platform and Cloud Fleet Routing API from Google Cloud two new solutions to help fleet operators improve delivery success and optimise fleet performance.

With Last Mile Fleet Solution, companies can improve their customer experience with simplified address entry to help capture correct addresses. Shipment tracking and up-to-date arrival times allow consumers to be ready and available to receive their packages. And detailed delivery locations can help drivers drop packages off at the right place, every time.

Google says the combination of Google Maps data with Cloud Feet Routing can help fleets to reduce distances travelled and the number of delivery vans required, and even reduce the CO2 emissions from computing.

“The pandemic further accelerated both e-commerce and the number of deliveries, which were already growing rapidly. The increased strain on delivery networks, plus many other factors like driver shortages, poor address data, factory closures, and an increase in fuel prices have impacted delivery time and success,” said Hans Thalbauer, Managing Director, Global Supply Chain & Logistics Industries, Google Cloud. “With Google Maps Platform’s Last Mile Fleet Solution and Cloud Fleet Routing API, we’re making it easier for delivery fleet operators to address these issues and create seamless experiences for consumers, drivers, and fleet managers.”

“Our promise to customers is that we’ll deliver their goods within 120 minutes of receiving their order, and efficient route planning and navigation is indispensable in helping us achieve that. We chose Google Maps Platform because no other provider supports us so well with data—from distance and travel time data for planning to real-time data while driving,” said Thomas Manthey, Head of Engineering, Warehouse and Logistics, flaschenpost SE.

Cloud Fleet Routing API will be Generally Available in Q2.

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