Co-op to make Click & Collect even more convenient

Co-op to make Click & Collect even more convenient

Co-op plans to cut queues and make Click and Collect even more convenient with trials of a dedicated external service hatch to enable customers to grab their shopping and go.

The convenience retailer has launched the new service in Lewes Road, Brighton – a store which had been identified as one of Co-op’s busiest in the UK for Click & Collect orders through both its own online shop and the Deliveroo App. The initiative is designed to enable time-pressed shoppers to pick up orders placed online without having to go in store and queue.

Co-op has rolled out its online offer at pace since 2019, and expects to have approaching 2,000 of its stores offering a Click & Collect service by the end of the year. Co-op’s on-demand convenience model sees stores act as micro-distribution hubs with groceries selected fresh in local stores and available for collection, or delivered quickly, in the local community.

Chris Conway, Co-op’s e-commerce Director, said: “Making shopping quick, easy and convenient for our Members and customers is at the very heart of our approach. We know that as a convenience retailer, the ability to come into stores is important to customers, but we also know that they want flexible options online and the ability to shop with speed. Our new trials will not only speed up Click and Collect but also reduce queuing times for those who shop in store, supporting our goal of providing what our customers want and need, however or wherever they choose to shop with us.”

Relevant Directory Listings

Listing image


KEBA is an internationally successful high-tech company with headquarters in Linz (Austria) and subsidiaries worldwide. KEBA is active in the three operative business areas: Industrial Automation, Handover Automation and Energy Automation. The company has been developing and producing for more than 50 years according to […]

Find out more

Other Directory Listings




P&P Poll


What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!

MER Magazine

The Mail & Express Review (MER) Magazine is our quarterly print publication. Packed with original content and thought-provoking features, MER is a must-read for those who want the inside track on the industry.


News Archive

Pin It on Pinterest

Share This