DPDgroup partners with Eurora to automate cross-border trade compliance
This partnership will enable DPDgroup, which delivers 2.1 billion parcels yearly, to enhance its quality and compliance processes whilst lowering the costs of customs processing.
DPDgroup will use Eurora’s AI/ML-backed platform to automate the allocation of product classification (HS) codes and compliance with the export control rules applied in the European Union, the United Kingdom, and the United States. The allocation of product classification (HS) codes and export control classification (ECCN code) is a pivotal step in the export process. These classifications are needed to prove that the shipper has duly checked all restrictions and license requirements before exporting an item.
Eurora’s compliance platform processes up to 5,000 requests per second with 98% accuracy – the highest level of accuracy, speed, and automation available in the market. As there are more than 15,000 10-digit commodity codes in the EU alone, it is impossible to match this speed and cost with manual or hybrid methods, most commonly used today.
As a next step, both companies are looking towards extending the geographical coverage of export compliance services, namely to the Middle East and Asia.
“Eurora and the DPDgroup have been closely working together since the beginning of 2022 to elaborate the rules of different jurisdictions, containing a wide range of classification rules and restrictions that have been ´learned´ by the Eurora machine,” said Marko Lastik, founder and Group CEO of Eurora.
DPDgroup, delivering over 8.4 million parcels worldwide each day, was looking for a solution that would enhance its parcel delivery operations. “In a context where product safety and transport security processes are key, and with growing international activity, we aim to ever more seek for quality and compliance. Using AI and Machine Learning solutions will help us improve the scalability and reliability of our international operations while paving the path for future opportunities like new customer services, new geography, and further automation,” said Olivier Tsalpatouros, Senior Director Regulatory & Global Trade Affairs at DPDgroup.
“Years of scientific research and developing machine learning capabilities have allowed Eurora to demonstrate that we are trusted by the logistics and postal industry. Eurora AI engine can find the most appropriate response from a large amount of data by learning from constantly adding data,” Marko Lastik explained.
Eurora‘s AI uses over 500 million records of training data from real transactions of the world’s largest logistics service providers. The platform can be used by online sellers, marketplaces, logistics and postal companies to automate tax and duty declarations and assign the appropriate HS code.
Eurora recently opened an Innovation and Research Centre in Tartu, Estonia, which is focused on AI/ML research as well as the ongoing development of the platform, both to expand its functionality and to ‘future-proof’ it for clients by ensuring it can be quickly adapted to future legislative changes to international trade.
The need to ‘future-proof’ the platform is highlighted by the European Commission’s plans to introduce new legislation to add product safety and transport security compliance requirements to cross-border trade. Any specific requirements will have to be proven to have been met before particular goods or products containing certain components are allowed to even leave the warehouse.
The increasing pressure on compliance will therefore be especially challenging for companies under-investing in their technology. By contrast, Eurora‘s platform already verifies the accuracy of parcel data, and its functionality can easily be extended to verify compliance with transport security or product safety.