The Postal Service Continues to Deliver Mail and Packages to 98 Percent of the Nation’s Population in Less Than Three Days

The Postal Service Continues to Deliver Mail and Packages to 98 Percent of the Nation’s Population in Less Than Three Days

The United States Postal Service reported new delivery performance metrics for the 12th week of the first quarter for fiscal year 2024. The average time for the Postal Service to deliver a mailpiece or package across the nation was 2.7 days during this peak volume period.

FY24 first quarter service performance scores covering Oct. 1 through Dec. 22, included:

  • First-Class Mail: 85.7 percent of First-Class Mail delivered on time against the USPS service standard, a decrease of 5.4 percentage points from the fiscal fourth quarter.
  • Marketing Mail: 93.8 percent of Marketing Mail delivered on time against the USPS service standard, a decrease of 1.4 percentage points from the fiscal fourth quarter.
  • Periodicals: 81.2 percent of Periodicals delivered on time against the USPS service standard, a decrease of 4.8 percentage points from the fiscal fourth quarter.

Operational disruptions within our network, including insourcing of several Surface Transfer Centres after a supplier bankruptcy, and the extended shutdown of a critical St. Louis, MO processing facility due to a mercury leak from an illegally shipped package resulting in a lengthy decontamination period, have and will continue to negatively impact our service performance scores through the end of this month.

Additionally, as anticipated, USPS have seen a significant growth in package volume throughout the nation during this peak season time period.

That noted, USPS has effectively managed these expected increased package volumes along with the unexpected network disruptions outside our control as demonstrated by our continuing ability to deliver mail and packages to 98 percent of the nation’s population in less than three days. In fact, approximately 56 percent of mail and packages are delivered a day in advance of the specified service standard, and approximately 96 percent of all mail and packages are delivered within a day of its specified service standard, which evidences our ability to rapidly adjust to all conditions. The very small percentage of mail that is not delivered within this time frame is often the result of broader staffing and hiring issues within the local economies that USPS is working aggressively to address.

One of the goals of Delivering for America, the Postal Service’s 10-year plan for achieving financial sustainability and service excellence, is to meet or exceed 95 percent on-time service performance for all mail and shipping products once all elements of the plan are implemented. Service performance is defined by the Postal Service as the time it takes to deliver a mailpiece or package from its acceptance into our system through its delivery, as measured against published service standards.

With the implementation of the Delivering for America plan, the Postal Service continues its focus on improving service reliability for the American public and business customers by modernizing the outmoded and aging postal network across the nation.

Relevant Directory Listings

Listing image

Escher

Escher powers the world’s first and last mile deliveries, helping Posts connect nearly 1 billion consumers with global ecommerce networks. Postal operators rely on Escher to deliver an enhanced retail and digital customer experience, to activate new revenue streams, and to realize new delivery economics. […]

Find out more

Other Directory Listings

Advertisement

Advertisement

Advertisement

P&P Poll

Loading

What's the future of the postal USO?

Thank you for voting
You have already voted on this poll!
Please select an option!



Post & Parcel Magazine


Post & Parcel Magazine is our print publication, released 3 times a year. Packed with original content and thought-provoking features, Post & Parcel Magazine is a must-read for those who want the inside track on the industry.

 

News Archive

Pin It on Pinterest

Post & Parcel
Purolator: We know customers expect hassle-free returns
Descartes: technology tools can help businesses build greater agility and resilience into their supply chains
Swiss Post CEO steps down after “setting Swiss Post on a new, sustainable path”
HKPC: small order volume and customisation have become the new norm
Austrian Post launches a range of apprenticeships for 2025
Purolator: We know customers expect hassle-free returns
Descartes: technology tools can help businesses build greater agility and resilience into their supply chains
Swiss Post CEO steps down after “setting Swiss Post on a new, sustainable path”
HKPC: small order volume and customisation have become the new norm
Austrian Post launches a range of apprenticeships for 2025
The Postal Service Continues to Deliver Mail and Packages to 98 Percent of the Nation’s Population in Less Than Three Days
1
2
3
4
5
Listing image
Listing image
Listing image
Listing image
Louis DeJoy: we will continue to fulfill our goal to make a peak season day like any other day — just more
USPS: More than 99 Million Ballots Processed During 2024 General Election
USPS: we are ready and confident to handle the holiday surge
USPS: there remain many economic, legislative and regulatory obstacles for us to overcome
Share This