DHL launches Import Express Online in Venezuela

Jorge Lavignasse, general director of DHL Express Venezuela, states that by the end of this year his firm will have grown 20%. The group already controls an alleged 60%-plus of the local express (goods) transport market. Its new tool known as Import Express Online, a system for the control of dispatches via Internet to make the importer’s work more efficient is paying off well (it will cost around Bolivar dollars 550mil to install for the whole of Venezuela). DHL Express Venezuela, in the knowledge that the nation is a going and growing business concern, should be able to grow sales 20% this year thanks to the value-added services it is offering: not only does it transport merchandise but it helps speed up bureaucratic proceedures at customs for imports or exports it is handling.
Import Express Online is being applied worldwide and supplements other services DHL already offers such as DHL Importa (call-centre help-line) and DHL Personal Import (customer attention for those who carry out sporadic imports).