UPS “on a mission to transform our customer experience”

UPS “on a mission to transform our customer experience”

UPS  is  expanding its end-to-end portfolio with two ground shipping options for residential and commercial shippers: UPS Ground Saver and UPS Ground with Freight Pricing.

“UPS is on a mission to transform our customer experience by offering an end-to-end portfolio which provides delivery, returns and pickup services seven-days-a-week,” said UPS Chief Commercial and Strategy Officer Matt Guffey. “Ground Saver and Ground with Freight Pricing represent the first of many product enhancements UPS will roll out in 2025.”

UPS Ground Saver®

UPS Ground Saver  is a reliable, economical shipping solution for less urgent packages, leveraging the UPS® Smart Logistics Network.

Customers who choose UPS Ground Saver will take advantage of:

  • Reliability and speed with delivery time comparable to UPS Ground plus 1 – 2 days.
  • Superior recipient experience and control, giving consumers a unique ability to upgrade to faster UPS Ground via UPS My Choice®.
  • Outstanding economy product visibility including Delivery Photo.

For Direct-to-Consumer customers looking to reduce costs while maintaining a high level of service or for those shipping lower value merchandise, UPS Ground Saver provides the efficiency and reliability of the UPS Ground network.

UPS ® Ground with Freight Pricing

UPS Ground with Freight Pricing provides exceptional value for less-than-pallet load shipments that weigh more than 150 lbs. and is ideal for commercial shippers looking for small package reliability.

Advantages include:

  • Predictable cost savings versus LTL carriers
  • No additional costs for lift-gate, inside delivery or pallet weight
  • Nationwide coverage with the reliability of the UPS network

IBIS World projects that the LTL market size will reach nearly $94.5 billion by 2025, illustrating a significant growth opportunity for UPS due to the considerable portion of the market that is compatible with small package shipping.

Guffey added, “UPS is the only major U.S. small package carrier that offers parcel service at LTL pricing, which is a true differentiator.”

Throughout 2025, UPS will roll out enhancements to its premium portfolio offerings that will raise the bar for the delivery and logistics industry. These enhancements will put shippers and receivers in the driver’s seat, with increased control, visibility and choice.

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METTLER TOLEDO

METTLER TOLEDO is a globally recognized leader in precision instruments and services for a variety of industries, including the post and parcel sector. With a rich history dating back to 1945, the company has built a strong reputation for innovation, reliability, and exceptional customer service. […]

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