Poczta Polska: The online store is a natural extension of our offerings
More than a year after its launch, Poczta Polska’s e-shop, sklep.poczta-polska.pl, is proving its value to online customers and its importance in the company’s transformation. The offer now includes nearly 7,000 products, and the average shopping cart value increased by 40% in 2025, exceeding PLN 200.
This isn’t just a result of growing interest. It’s also the result of a well-thought-out strategy for developing our commercial offerings and e-commerce – an area in which Poczta Polska is consistently expanding its presence.
” Today, customers expect convenience, availability, and fast delivery. We combine these expectations with what has always been our strength – nationwide reach and trust. The online store is a natural extension of our offerings and an important tool in implementing Poczta Polska’s new strategy, ” says Tomasz Wilk, Head of E-Commerce at Poczta Polska.
The store’s offer includes: stationery (including packaging) and school supplies, gifts, household chemicals, games and toys, electronics, small household appliances and, of course, a wide range of philatelic products.
Deliveries are made both to the specified address and to one of over 20,000 collection points, including post offices, parcel machines and partner networks such as Żabka stores or Eurocash Group stores.
” We’re introducing new product categories, testing various promotion models, and listening to our customers. Just a year and a half ago, the store primarily stocked packaging and philately supplies. Today, we offer a wide range of products that can be ordered conveniently and securely, ” notes Mikołaj Lewandowski, Digital Commerce Business Manager at Poczta Polska.
Fast delivery? In August, Pocztex achieved 95.4% D+1 deliverability for consumer purchases. You can track your shipment’s status in the Pocztex Mobile app.
The online store is part of Poczta Polska’s larger digital and logistics transformation project. The company is focusing on developing digital channels, integrating with the e-commerce market, and strengthening its position in the CEP (courier, express, parcel) sector.
