Quadient “helping consumers collect and return parcels as part of their normal routines”
Quadient is expanding its partnership with Morrisons, to grow its locker network bringing accessible parcel collection and returns services to hundreds of supermarkets across the UK.
Following the successful deployment of Parcel Pending by Quadient lockers at Morrisons Daily stores, the partnership will now expand to Morrisons supermarkets nationwide. Installations will begin in June 2026, with an initial rollout across 125 locations before extending across Morrisons network of c.500 supermarkets in the coming months.
Lockers serve as local convenience hubs, providing secure self-service parcel collection and returns for multiple carriers, helping consumers manage deliveries easily while supporting efficient last-mile operations. Open network lockers support a wide range of services beyond parcels, including prescription collection, retail click-and-collect, key exchange, and spare parts retrieval.
As parcel volumes grow, consumers expect delivery and returns options that fit around their daily routines. A recent Quadient survey found that 59 percent of consumers want to manage deliveries from multiple carriers in one place, while 60 percent prefer lockers in supermarkets. Quadient’s network of lockers helps meet this demand, offering a secure, suitable alternative to home delivery and giving consumers greater control over collections and returns.
“The expansion of our partnership with Morrisons, one of the UK’s largest and trusted supermarket brands, reflects a shared vision of making everyday services more accessible for consumers,” said Katia Bourgeais-Crémel, EVP Parcel Locker Solutions Europe at Quadient. “By extending our open locker network across Morrisons supermarkets, we are helping consumers collect and return parcels as part of their normal routines, while providing retailers and carriers with a scale efficient delivery infrastructure. Together, we’re making out-of-home delivery more convenient and accessible across communities.”
“At Morrisons, we are committed to providing services that make life easier for our customers and strengthen the role our stores play within local communities,” John Parry, Head of Popular & Useful Services at Morrisons. “Following the success of our Morrisons Daily partnership, expanding Quadient lockers into our supermarket estate is a natural next step. This partnership enables us to offer customers greater flexibility and convenience while enhancing the range of useful services available through our stores.”
The initiative supports Morrisons commitment to providing customers with secure and accessible services. By introducing lockers at supermarket locations, customers will be able to collect and return items while completing their regular grocery shopping. Combining parcel services with shopping trips helps reduce missed deliveries, improve convenience for customers, and support more efficient last-mile delivery operations.
The rollout further strengthens Quadient’s growing open locker network across the UK, expanding secure and convenient delivery and returns services for consumers, retailers, and carriers. With more than 27,000 locker units installed worldwide, the company remains on track to deploy 40,000 lockers globally by 2030.
