Renamed Taiwan Post announces speedier delivery

The newly renamed Taiwan Post Co announced yesterday that it had launched a same-day delivery service within Taipei City with the ability to deliver letters and packages within two or three hours.

The new service began yesterday and will initially only deliver to residents of Zhongzheng District, Datong District, Zhongshan District, Songshan District, Daan District, Wanghua District and Xinyi District.

In addition to normal letters and packages, customers can send urgent documents and product samples via the new service.

Postage will be determined by the weight of the letters or packages.

Frank Hung, deputy director of the Taiwan Post’s Taipei branch, said yesterday that customers could get a full refund if their letter or package failed to arrive at its destination within the three hour time limit assuming the Taiwan Post was to blame for the delay.

Hung said that the new service was in a trial phase.

Taiwan Post will consider expanding the service to other major metropolitan areas, including Taichung and Kaohsiung, if the service is successful, he said.

The minimum delivery charge is NTD64 (USD2) for letters or packages weighing under 250g.

The postal company already provides four-hour delivery in Taipei City, Taipei County and Keelung City.