Royal Mail – Compensation Delay

Royal Mail is asking Postcomm if it can suspend compensation to bulk mailers for failing to deliver on time due to postal strikes.
No figures are available as to what the compensation payouts could amount to, but even if the compensation is delayed for two years as Royal Mail has requested, if strikes are extensive, it could run into millions of pounds that could put further pressure on jobs.
Postcomm have yet to make a decision on Royal Mail’s application. Currently, if Royal Mail misses their quality of service target by more than 1%, bulk mailers may be entitled to receive compensation. Eligible customers are compensated based on a percentage of their yearly spend on the product concerned.