Automated postal centres put on hold
The Postal Service is delaying the second stage of installing automated postal centres in lobbies.
About 2,500 automated postal centres have been located in post offices across the country. The centres allow customers to weigh letters and parcels, select the type of service needed and print out postage, using credit cards to pay.
McKiernan said of the 2,500 installed, 514 centres were not meeting expectations for various reasons.
McKiernan said that 145 of the underperforming centres are being relocated to other offices. In the other cases, officials are trying to determine if customers just don‘t want to use the machines or need assistance getting started with them.
An inspector general‘s report had warned that installing the planned 3,000 phase two centres could end up causing a loss of USD 115 million over seven years, rather than the anticipated USD 243 million in income.
