Delhi Post targets corporate houses

Matching steps with the growing competition from private courier firms, the Delhi Post is targeting corporate houses to generate more revenues by flaunting a well-established network across the country.

India Post’s Delhi Circle, responsible for postal services in the National Capital Territory of Delhi, has launched a special service, Mail Business Centers (MBC), for private companies, through which postal staff will not only collect the companies’ bulk mail, but will also place them in envelopes and label them with the recipients’ address.

“This business, stock or financial organizations largely communicate through letters and drafts. They spend a good amount on this, so we have decided to target them to generate more revenues,” said Raghav Lal, chief postmaster general of Delhi.

This service was launched exclusively for business houses early this year at three centers in the national capital and now the postal department has major clients like Indiabulls, GE Capital, Thompson and all leading nationalized banks in its kitty.

“We have registered a growth of 17 per cent and are very eager to further increase it. We have a large and well-established network, which provides us an edge over our rivals,” Lal said.

Explaining the function of the three centers, Lal said they broadly function in ensuring quality and providing customized solutions and marketing impetus to mail business.

“The MBCs will function as both the operational wing as well as the marketing wing for the mail business. It will control all the stages in the mail delivery from collection to processing and transmission to delivery,” he added.

Apart from MBCs, the postal department has also launched e-Payment service, an innovative bill collection service, where people can pay their telephone and water bills from any part of the country.

“The service is currently available at 12 head post offices and 80 computerized sub post offices across the country. Soon it will be expanded to all other post offices,” he said.

Speaking on the Right to Information (RTI) Act, Lal said the post offices in Delhi are already accepting and dispatching the RTI applications pertaining to any department after charging a nominal fee.