Williams Lea expands legal offering with LPO business

Williams Lea acquires Centric LPO to develop specialist legal service solutions business, in a market estimated to be worth up to USD 20 billion by 2015.

Global Corporate Information Solutions provider Williams Lea has today announced the acquisition of Centric LPO, giving the company a strong foothold in the Legal Process Outsourcing (LPO) market, which is estimated to be worth up to USD 20 billion by 2015.

The company now becomes Williams Lea LPO and will continue to be led by Managing Director Chris Raybould.

The acquisition comes at a time when law firms are adopting new methods of working, reflecting the needs of their global client base and an increasing demand for pro-active customer service delivery. Additional pressure is being applied through continual advances in information technology and a market trend towards commoditisation. Lawyer’s jobs are being carved up into identifiable tasks that can be outsourced more effectively and quickly by others.

Williams Lea is the leading global provider of Corporate Information Solutions.
Tim Griffiths, Group CEO, Williams Lea said: “This is an exciting business venture for Williams Lea and a natural extension of our existing legal offering globally. Williams Lea is committed to growing its specialist legal service solutions expertise and we believe the move into the LPO space will both reinvigorate and expand our legal proposition. At a time when the market is in its infancy, we know we have a great opportunity to shape and lead the way through our innovative solutions.”

“In today’s market, you are either a law firm or you buy legal services,” said Chris Raybould, Managing Director, Williams Lea LPO. “There is enormous opportunity within the legal services market worldwide, but it is essential that the sector stays in line with the rapid pace of change in the global economy.”

“With the acquisition of Centric LPO, Williams Lea gains a focused domain expertise, global solution architects and outsourcing experience that it can grow further through its established global network. The evolved proposition and expertise will be passed onto clients in the shape of greater efficiency for law firms, an increase in their fee earning capacity and ultimately an improved customer experience.”

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