DHL Express to give more support to SMEs

DHL Express (M) Sdn Bhd aims to provide more support to local small and medium enterprises (SMEs), according to country manager Sam Leong.

Speaking at a press conference, Leong said SMEs, like large corporations, could leverage on DHL’s sound supply chain and multiple distribution centres in the country.

“The same solutions (available for bigger corporations) can be downsized for SMEs to secure new markets,” he said, adding that it was a common misconception that DHL’s services were only for large organisations.

DHL was the leading courier service provider in the country, with a market share exceeding 40 pct.

To date DHL hads invested over RM 21mil (USD 6.28 mill) in its service facility at Glenmarie and multiple retail points in Kuala Lumpur, Penang and Sarawak.

He said one of its retail points, based at the Central Market, had proven to be very successful.

“Most tourists visit the place (Central Market) and for most of them Malaysia was usually an intermediate stop.”

He added that most of the tourists utilised DHL’s service to courier their souvenirs home rather than carry them around on their holiday.

Going forward, Leong said DHL would leverage on its firm foundation.

“DHL already has a solid infrastructure in Malaysia. We want to enhance what we already have.”