Amtrak taps 10 million online bookings through NetDespatch

Amtrak and NetDespatch are celebrating after reaching a landmark 10 million online bookings. Amtrak customer taps4less.com reached the milestone while booking its daily shipment of bathroom supplies, to be delivered by Amtrak on a next day service nationwide.

Amtrak’s business has been revolutionised by its Online Collections, Despatch and International services supplied by ‘Software as a Service’ specialist NetDespatch. Like many other Amtrak customers, taps4less.com benefits from a fully electronic system for booking, pre-labelling and tracking. T aps4less.com ship s tens of thousands of parcels a year, and the NetDespatch Velocity service has proved vital to optimising its business by eliminat ing the keying in of shipments , cutting out virtually all paperwork and transcription errors .

One of the biggest benefits brought to Amtrak by NetDespatch is the ease with which their customer s can link their order processing and warehouse systems to the NetDespatch servers via the Internet. When taps4less.com found it could integrate so easily, the company immediately connected its own sales ordering system, so that o rder details only need to be entered once; usually by the customer online.

Reaching 10 million online booking is a real landmark. Our customers are always very enthusiastic about Online Despatch and also Connector, our easy web integration tool. We can thank NetDespatch for all their innovation and hard work delivering what is a clear market leader in online technology,” comments Gerry Ruffell, Commercial Director of Amtrak.

Amtrak and NetDespatch are celebrating after reaching a landmark 10 million online bookings. Amtrak customer taps4less.com reached the milestone while booking its daily shipment of bathroom supplies, to be delivered by Amtrak on a next day service nationwide.

Amtrak’s business has been revolutionised by its Online Collections, Despatch and International services supplied by ‘Software as a Service’ specialist NetDespatch. Like many other Amtrak customers, taps4less.com benefits from a fully electronic system for booking, pre-labelling and tracking. T aps4less.com ship s tens of thousands of parcels a year, and the NetDespatch Velocity service has proved vital to optimising its business by eliminat ing the keying in of shipments , cutting out virtually all paperwork and transcription errors .

One of the biggest benefits brought to Amtrak by NetDespatch is the ease with which their customer s can link their order processing and warehouse systems to the NetDespatch servers via the Internet. When taps4less.com found it could integrate so easily, the company immediately connected its own sales ordering system, so that o rder details only need to be entered once; usually by the customer online.

Reaching 10 million online booking is a real landmark. Our customers are always very enthusiastic about Online Despatch and also Connector, our easy web integration tool. We can thank NetDespatch for all their innovation and hard work delivering what is a clear market leader in online technology,” comments Gerry Ruffell, Commercial Director of Amtrak.

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