DHL offers recipient ID and age checks for German parcels

DHL Parcel Germany has extended its product range with an optional new service for domestic delivery providing identity and age verification for shipments that contain expensive or sensitive goods.

When handing over a parcel to the recipient, the DHL courier can cross-check the identity card of the recipient with the identity provided by the shipper, and record the personal data in the held-hand scanner. If the shipper also requires age verification, the DHL worker checks if the recipient has reached the required minimum age.

“It is becoming increasingly important to shippers and recipients that the goods they ship do not fall into the wrong hands, especially when it comes to products such as mobile phones, computer games, videos or pharmaceuticals,” explained Dr. Andrej Busch, DHL Parcel Germany board member. “With the identity and age verification we ensure from now on that these parcels are only handed over personally to the recipient,” he added.

The new service responds to the growth in online distance trading in recent years. In particular, there has been a strong increase in online orders of products that require a thorough verification of the recipient and his or her age in line with legal regulations.

The DHL identity and age verification service provides the appropriate solution for the relatively anonymous ordering procedure via the internet. For this purpose, the shipper has to transfer the respective data of the recipient electronically to DHL in advance.

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