4th International Award for Customer Value Management
Colleagues and Friends,
I am thrilled and proud to announce another great achievement for Canada Post’s Customer Value Management (CVM) team. On June 30th, we were awarded an International Business Award (sponsored by Dow Jones) in the category of Customer Service – CVM’s 4th international award since 2007.
The International Business Awards are the only global, all-encompassing business awards program honouring great performances in business. Nicknamed the Stevie for the Greek work “crowned,” the award will be presented to winners at a gala dinner on Monday, September 8 in the Shelbourne Hotel in Dublin, Ireland.
Recipients of the International Business Awards were selected from more than 1,700 entries received from organizations and individuals in more than 30 countries. Other finalists in our category include British Telecom Global Services, John Hancock Signature Services, Epicor Software, the Prudential, and Marriott Vacation Club International.
This recent award is further recognition that the Customer Value Management program at Canada Post is a recognized best practice and showcases our ability to compete against well-recognized multi-national organizations world-wide.
To those who have made a contribution, supported, or have expressed interest in this important initiative, my sincere thanks.
Janet LeBlanc
Director, Customer Value Management
Canada Post
N0280-2701 Riverside Drive, Ottawa K1A 0B1
Tel: (613) 734-6780
Fax: (613) 734-4392
email: [email protected]
