TNT adjusting to realities of on-line B2C deliveries

TNT’s operation research systems are concentrated on five hubs in India- Nagpur, Kolkata, Mahipalpur (near Delhi), Neelmangala (near Bangalore) and Sinnar (near Nashik).

Though it has ten depots in the USA for trans-Atlantic consignments, TNT has stuck to a policy of not competing with established players like UPS and FedEx in the American market. Instead, it in concentrating on growth in the emerging markets. “In select emerging markets, we aim to be number one,” says TNT’s group managing director Marie-Christine Lombard.

The Dutch company has been expanding its operations in emerging markets through a strategy of mergers and acquisitions. In Brazil, it has acquired Mercurio, in Kenya, it has bought Aircare and in China, it has taken a 100 pct stake in Hoau, the country’s largest road transport company. In India, TNT bought over the Hyderabad based Speedage Express Cargo two years ago, thereby acquiring 514 depots, 26 transit hubs and 730 vehicles.

“In countries the size of India and China, starting a greenfield operation is very difficult,” says Lombard. “At the same time, there was no overlap between the operations of TNT and acquired companies like Speedage and Hoau. We provided international connectivity to their domestic operations.”

Lombard also sees new opportunities for the company in Europe’s booming e-markets, where logistics is intrinsic. The UK and Germany logged 22 billion euros worth of on-line sales each last year, with books, movies, clothing being the main products. The French have been slower to get on-line , but they’re gradually catching up.

Traditionally a B2B player, TNT is adjusting to the realities of on-line B2C deliveries.

TNT’s operation research systems are concentrated on five hubs in India- Nagpur, Kolkata, Mahipalpur (near Delhi), Neelmangala (near Bangalore) and Sinnar (near Nashik).

Though it has ten depots in the USA for trans-Atlantic consignments, TNT has stuck to a policy of not competing with established players like UPS and FedEx in the American market. Instead, it in concentrating on growth in the emerging markets. “In select emerging markets, we aim to be number one,” says TNT’s group managing director Marie-Christine Lombard.

The Dutch company has been expanding its operations in emerging markets through a strategy of mergers and acquisitions. In Brazil, it has acquired Mercurio, in Kenya, it has bought Aircare and in China, it has taken a 100 pct stake in Hoau, the country’s largest road transport company. In India, TNT bought over the Hyderabad based Speedage Express Cargo two years ago, thereby acquiring 514 depots, 26 transit hubs and 730 vehicles.

“In countries the size of India and China, starting a greenfield operation is very difficult,” says Lombard. “At the same time, there was no overlap between the operations of TNT and acquired companies like Speedage and Hoau. We provided international connectivity to their domestic operations.”

Lombard also sees new opportunities for the company in Europe’s booming e-markets, where logistics is intrinsic. The UK and Germany logged 22 billion euros worth of on-line sales each last year, with books, movies, clothing being the main products. The French have been slower to get on-line , but they’re gradually catching up.

Traditionally a B2B player, TNT is adjusting to the realities of on-line B2C deliveries.

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