Itella Logistics expands its consumer parcel operations in Estonia

Itella Logistics uses SmartPost’s parcel automates as drop off points for consumers in Estonia

Itella has signed an agreement with SmartPost to use their automated parcel terminal network of 20 machines in Estonia as drop-off points to consumer parcels. Itella will be responsible for parcel handling, sorting and transportation to machines by using its own couriers. Co-operation starts in November with selected distance selling customers.

– Our automated parcel terminals provide convenient and fast way for consumers to pick-up their parcels. SmartPost has established its delivery network and we are ready to provide this service for Itella, says Indrek Oolup, Managing Director of SmartPost Ou.

– For Itella as service logistics provider it is important that we are able to provide alternatives for consumers. We achieved excellent results from our automated parcel terminal trial held in Tallinn and Helsinki. Based on that we believe that this new way of delivering parcels is interesting for our corporate clients and improves the service for Estonian consumers, says Aku Happo, Itella Express and Parcel Business Director.

Itella Logistics uses SmartPost’s parcel automates as drop off points for consumers in Estonia

Itella has signed an agreement with SmartPost to use their automated parcel terminal network of 20 machines in Estonia as drop-off points to consumer parcels. Itella will be responsible for parcel handling, sorting and transportation to machines by using its own couriers. Co-operation starts in November with selected distance selling customers.

– Our automated parcel terminals provide convenient and fast way for consumers to pick-up their parcels. SmartPost has established its delivery network and we are ready to provide this service for Itella, says Indrek Oolup, Managing Director of SmartPost Ou.

– For Itella as service logistics provider it is important that we are able to provide alternatives for consumers. We achieved excellent results from our automated parcel terminal trial held in Tallinn and Helsinki. Based on that we believe that this new way of delivering parcels is interesting for our corporate clients and improves the service for Estonian consumers, says Aku Happo, Itella Express and Parcel Business Director.

– This service development together with our new Logistics Centre means widening our service portfolio to cover whole supply chain demand for our distance selling customers, says Risto Merisalu, Country Manager of Itella Logistics Ou, Estonia.