CitySprint takes over PBS Deliveries

CitySprint has today (6th October 2008) acquired Birmingham based courier company PBS Deliveries for an undisclosed sum. This deal expands its unique wholly owned national network whilst further strengthening its established Midlands operations.
CitySprint, with 31 locations, a fleet of over 1500 couriers and is the only national courier that provides its customers with live, real time online tracking of their shipments in progress.
Despite the current economic turmoil CitySprint is continuing with its successful strategy for growth by focussing on organic expansion and strategic add-on acquisitions. CitySprint is determined to use this strategy to maintain its strong foothold in the industry and to continue to grow its market share.
CitySprint believes that by further strengthening its capacity in the UK, and therefore its ability to support its customers, it will be able weather the economic storm as clients look towards a stable and reliable provider.
At a time when the media is regularly reporting office closures and redundancies CitySprint plans to retain PBS’s staff as well as its 25 self-employed couriers. CitySprint has also taken over PBS’s existing location in Nechells in the heart of Birmingham.
PBS customers will now benefit from access to considerably enhanced OnLine services. CitySprint operates the largest GPS enabled fleet in Europe which means that its customers benefit from real-time information at the touch of a button. CitySprint has taken the bold step of offering complete transparency to its customers about the courier services they use. From the point of booking CitySprint’s customers can view, through CitySprint’s CourierLocator facility on their website, a real time map location of the courier doing their SameDay Courier delivery and a step by step job progress audit and electronic proof of delivery through QuikTrak.
Ben Haynes, Managing Director Regions, said: “Birmingham is one of the UK’s top 3 cities in terms of courier activity and this acquisition is a great example of our strategy to achieve increased market share in key commercial locations. PBS is a very strong local city based business and by joining forces we have created Birmingham’s largest dedicated SameDay courier company, which will benefit the service all of our customers receive locally and nationally.
PBS Deliveries was developed over a twenty year period by owner and founder Kris Mazumder. Kris will remain at CitySprint as Logistics Manager, managing the Birmingham business.
Kris said: “Our customers now want more from their courier provider – good old fashioned local customer service is essential, however to stay ahead we now need to offer enhanced service options such as online booking, online live tracking, environmental options and the national coverage which allows us to offer a truly on demand national service. With a combined Birmingham fleet of over 70 dedicated vehicles supported by the largest national fleet in the UK, plus all the additional services I can now offer my customers, I am really excited about what we will achieve.”