Nordic Parcel team up with NetDespatch
Estonia-based Nordic Parcel has launched a new global parcels business after teaming up with UK company NetDespatch.
Estonia-based Nordic Parcel has launched a new global parcels business after teaming up with UK company NetDespatch.
Nordic Parcels selected NetDespatch’s ‘software as a service’ (SaaS) Velocity International solution to fully automate its booking, tracking and parcel labelling processes.
A NetDespatch statement said: “With the solution, Nordic Parcel’s services are not confined within country boundaries, allowing customers throughout Scandinavia to access a high quality international express service with online booking and full traceability via the company’s multilingual website. Customers simply go to the company’s website and log in using their own password to order a collection, print their parcel labels and track consignments all through the NetDespatch fully hosted and managed system. Once the customer requests a collection the system also assigns the appropriate local courier.”
Although Nordic Parcel is a new company, Jari Vainio, the firm’s CEO, has a wealth of experience in the parcels logistics market having held senior positions with companies such as DHL. He said: “Our aim was to be able to provide a full range of international services from the start. We would need to be able to work with customers and logistics partners across the whole of Scandinavia and beyond. This would entail sophisticated technology.”
A NetDespatch statement said: “The secure online system provides many benefits to Nordic Parcels. For example, all of the company’s production information is contained within it, including customer details, pricing and local courier details. This business critical data is hosted on high availability servers in the NetDespatch data centre. Velocity International integrates seamlessly with Nordic Parcel’s bespoke enterprise system, which is also a SaaS technology. This completely eradicates data duplication as all information is held centrally and requires no in-house IT experts to manage it. This also makes it easy to share accurate information with logistics partners.”
Vainio said: “Web-based technology has been a key element in establishing our company. We have already won some significant business from large electronics manufacturers and most of our customers are based outside of Estonia. We think that this is impressive growth considering we only went live with Velocity International at the beginning of the year. It is a superb system and I would recommend it to any other company looking to extend its services internationally.”
