UK Printwear boosts parcel orders with Snaffle and NetDespatch
Bespoke promotional clothing company UK Printwear has more than doubled its throughput of orders as a result of implementing a joint NetDespatch and Snaffle solution. Mark Stanhope, Director of UK Printwear, commented: “Before using Snaffle’s Despatch Cloud ecommerce platform, we were completing up to 130 orders per day, picking, printing and packing orders, and then manually updating the on-line web orders as dispatched and e-mailing our customers with their tracking details. This was very time consuming, taking around 12 man-hours every day.
“Now using Snaffle, integrated with the NetDespatch solution, we can pick, print and pack an order in under four minutes, enabling us to get many more orders through the door. As a result we have more than doubled our output to around 300 orders daily, with the existing staffing levels. Our turnover has doubled overnight and we are able to offer a much faster and more affordable service. End to end business has improved dramatically, and without this automated process, we would not be able to meet growing customer demand.”
Snaffle has recently joined the NetDespatch Partner Programme. Through the integration with the NetDespatch solution, Snaffle customers can use Despatch Cloud to seamlessly integrate with carriers such as Royal Mail, APC Overnight and Yodel, printing the correct labels and producing any shipping documentation required, without the need for manual intervention or any data re-entry.