United Parcel Service launches partnership with Texaco Stations in Benelux region to help delivery of merchandise ordered online
United Parcel Service launches partnership with Texaco Stations in Benelux region to help delivery of merchandise ordered online
From MARKET EUROPE, April 1st, 2001
ORIGINAL TITLE: Texaco deliveries solve two problems. FULLTEXT: Delivery of merchandise ordered online presents special problems because of the
global nature of the Internet. Customers often do not know where the company
they are buying from is located, and the company finds it difficult to
guarantee delivery anywhere in the world. United Parcel Service is helping to solve these problems, starting in the
Benelux region (Belgium, Netherlands, and Luxembourg) in a partnership with Texaco Stations. Texaco originally approached UPS because it has global
coverage and experience with e-commerce. The service option is available only
through Websites that have signed up for it. It also responds to the trend of
dual-income households where no one is home during the day to accept delivery. The service works as follows: once packages are delivered to a local Texaco
location, UPS package service customers are proactively notified by e-mail of
the arrival of their packages, which can then be collected at a convenient
time. Packages can be kept for 14 days following delivering notification. If
the package is not picked up in that time period, it is returned to the
supplier. UPS and Texaco plan to roll out the concept to other markets if it tests well
in Benelux. SOURCE: UPS Corporate International. Contact John Flick +1(404) 828-6346 ISSN 1050-9410; Issue 4; Volume 12; Page 3 Copyright 2001 IBC USA Licensing, Inc (c) 2001 Resp. DB Svcs. All rts. reserv.
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