Post Offices and Community Needs in Rural and Deprived Urban Areas

Environmental Resource Management (ERM) is conducting a major research study for Postcomm which aims to:

· Quantify the role played by post offices in rural and deprived urban communities – and the extent to which they provide or support essential local services;

· Discover which post office services in these areas are important and relevant to people’s needs;

· Give an indication of customers’ and potential customers’ future service needs;

· Suggest a strategy for the roles of post offices in the long term.

Details available at: http://www.psc.gov.uk