Alliance Healthcare opts for UK Mail’s hybrid service
Alliance Healthcare, a provider of pharmaceutical wholesale and member of Alliance Boots, has selected imail to send more than 6,000 letters each month to business and residential addresses across the UK. The company is using UK Mail’s hybrid mail solution to streamline the mail operation within two of its UK businesses, Alliance Healthcare (Distribution) Ltd and Central Homecare, to lower overheads, reduce administrative requirements and enhance the service provided to customers.
Alliance Healthcare (Distribution) Ltd is using imail to send up to three thousand credit notes each month to independent pharmacies and pharmaceutical manufacturers. Meanwhile, online pharmacy service Central Home Care is sending between three and four thousand items each month that are made up of statements, invoices and other forms of customer correspondence.
In addition, an Application Programming Interface (API) has enabled the imail system to be integrated with back-office systems. This has meant that the submission of mail items has been fully automated with a cut-off time of 6pm for same-day printing, so that all customer communications arrive two days after posting.
