Swiss Post profits up 34%

Swiss Post generated a Group profit of CHF 741m ($762) for the first nine months of the year, the company has said. This amounts to an increase of CHF 188m on a year-on-year period, equating to 34%.

The Group described results as “good” and credited the increase in earnings to the success in the retail financial market and the positive trend in the logistics market.

Operating income went up by 2.9% to CHF 6.4bn (2009: CHF 6.2bn). Operating expenses were reduced slightly.

In the same period, the headcount increased by 603 full-time employees, to 45,084 full-time staff.

A company spokesman said: “Swiss Post generated good results in all the four markets in which it operates. In the communications market, it achieved an operating result of CHF 91m, which is CHF 18m above the prior-year period. The decline in addressed letters continued; the volume of mail was 2.8% lower by the end of September than it was at the same time a year before.

“In the logistics market the operating result rose from CHF 26m to CHF 110m. Here, PostLogistics benefited from the economic recovery and a revival in electronic trade, which was reflected in an increase in parcel volume by 3.8%. A number of efficiency-enhancing measures also had a positive effect on the improved results in this market.

“The retail finance market (PostFinance) made the largest contribution to the Group result, CHF 455m (previous year: CHF 351m). The continued growth in customer deposits was the main factor behind this increase.

In the market for public passenger transport, PostBus achieved an operating result of CHF 26m (previous year: CHF 34m). The decrease in comparison to the previous year is due to the expanded offering, among other things.”

Key figures for the Group

Figure

Unit

01.01 to 30.09
2010

01.01 to 30.09
2009

Full year 2009

Operating income CHF m 6,383 6,203 8,558
Operating result1 CHF m 746 559 721
As % of operating income % 11.7 9.0 8.4
Group profit CHF m 741 553 728
Total assets CHF m 92,043 80,573 84,676
Equity CHF m 4,067 3,337 3,534
Investments2 CHF m 205 257 431
Employees at Swiss Post Group (excluding trainees) FTEs3 45,084 44,481 44,803
Trainees at Swiss Post Group FTEs3 1,879 1,720 1,756

1 Operating result corresponds to profit before non-operating financial result and taxes (EBIT).
2 Investment in tangible fixed assets, participations & intangible assets
3 Average expressed in terms of full-time equivalents

Selected key figures by segment (Group units) 30. September 2010

Market

Unit

Operating income (CHF m)

Operating result (CHF m)1

Communication market 91
Communication market PostMail2 1,913 134
Communication market Swiss Post International2 570 37
Communication market Swiss Post Solutions 489 4
Communication market Post Offices & Sales2 1,245 -84
Logistics market PostLogistics2 1,089 110
Retail finance market PostFinance 1,764 455
Public passenger transport market PostBus4 513 26
Other5 725 64

Selected key figures by segment (Group units) 30. September 2009

Market

Unit

Operating income (CHF m)

Operating result (CHF m)1

Communication market 73
Communication market PostMail2 2,047 141
Communication market Swiss Post International2 644 39
Communication market Swiss Post Solutions 484 -13
Communication market Poststellen und Verkauf2 962 -94
Logistics market PostLogistics2 1,087 26
Retail finance market PostFinance 1,591 351
Public passenger transport market PostAuto4 475 34
Other5 475 75

1 Operating result corresponds to profit before non-operating financial result and taxes (EBIT).
2
Figures for previous year only comparable to a certain extent due to changes in allocation of products.
3
SPI figures adjusted as a result of restatement.
4
In the field of regional public transport, PostBus is subject to the DETEC ordinance on the accounting of licensed companies (REVO). There are differences between REVO and IFRS.
5
Includes management and service units such as Real Estate, Information Technology, etc.

Overview of customer satisfaction with individual units of Swiss Post

Unit

2009

2010

Change

Swiss Post Group 80 80
Swiss Post Solutions 78 81 3
PostFinance, business customers 83 83
PostMail, business customers 76 78 2
PostLogistics, business customers 79 79
Swiss Post International, business customers 75 72 -3
Post Offices & Sales, business customers 80 81 1
PostBus, commuters 73 75 2
PostBus, tourists 81 83 2
PostFinance, private customers 84 85 1
Post Offices & Sales, private customers 87 87

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